This Privacy Policy (“Policy”) applies to Workhall, operated by Workhall Technologies Pvt Ltd, with its registered office at Level 2, #185, 3rd Main Road, Natesa Nagar, Virugambakkam, Chennai – 600092, Tamil Nadu, India, and its affiliates (collectively, “Workhall”).
We may update this Policy periodically, with changes reflected here. If you are a Workhall user, Subscriber, Free User, or Site Visitor, we will notify you of material changes via email or through our platform (collectively, “Service”) or website (https://www.workhall.io/, https://www.workhall.com/, “Website”).
We are committed to transparency regarding: (i) how and why we collect, store, and use your personal data; and (ii) your rights to control this data.
Please note: If you disagree with this Policy, please do not use the Website or Service.
Information We Collect and How We Use It
What we collect, and why, depends on how you interact with Workhall. Choose your user type.
Compare all three user types
| Type of user | Site Visitor | Subscriber | Free User |
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Note: Anonymized and aggregated data may be used freely without restrictions, except as limited by applicable law. For non-service-related data use, we will seek explicit consent, which you can withdraw at any time by contacting our Grievance Officer.
If you enable integrations (e.g., Google Calendar), we may access and share relevant data with these services, governed by their privacy policies. You can opt out by not enabling these integrations.
Workhall uses AI to enhance Service functionality (e.g., workflow automation, analytics). We process data securely with encryption, access controls, and regular audits. Customer data is not used to train external AI models or for purposes beyond agreed services, in compliance with GDPR and SPDI Rules.
Your Rights & Preferences as a Data Subject
Under applicable laws (e.g., GDPR, SPDI Rules), you have the following rights:
Understand how your data is collected and used (as outlined in this Policy).
Request a copy of your personal data.
Correct inaccurate or incomplete data.
Request deletion of your data.
Limit processing of your data.
Object to data processing for specific purposes (e.g., marketing).
Receive your data in a machine-readable format or transfer it to another service.
Avoid decisions based solely on automated processing.
To exercise these rights, contact our Grievance Officer (Section 11). If you believe we have violated your rights, you may lodge a complaint with your local supervisory authority.
Legal Bases for Processing
Special Categories of Data
Workhall does not collect or process special categories of personal data (e.g., race, health, political affiliations). Customers/Subscribers must not use our Service to collect such data.
Your Rights Under India’s SPDI Rules
Workhall complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:
We explain data collection purposes and require explicit consent.
Review your data for accuracy and completeness.
Request corrections to inaccurate data.
Withdraw consent for data processing. Contact our Grievance Officer (Section 11) to exercise these rights.
Retention of Personal Information
We retain your data as long as necessary to:
Keep your workspace running as agreed.
For example, improving the Service or resolving disputes.
Where the law requires us to hold records.
Upon termination of your Service use, we may delete your data unless legally required to retain it. Subscribers must inform their stakeholders about data retention practices per applicable laws.
Tools Used by Customers
Subscribers using third-party tools or integrations with our Service are responsible for informing their stakeholders about data collection and applicable privacy policies.
Transfer of Information
To support operations, we may transfer data to servers in third countries for disaster recovery. Your rights remain protected during such transfers.
We use Data Protection Addendums and industry-standard measures for transfers to non-adequate jurisdictions (per GDPR). Third-party processors (e.g., analytics, payment processing) only access data to provide services, bound by strict agreements.
Compelled Disclosure
We may disclose your data if required:
- By law, legal processes (e.g., subpoenas), or law enforcement.
- To protect safety, security, or legal rights.
- In connection with legal proceedings involving Workhall.
Security of Your Personal Information
Workhall implements industry-standard security measures, including:
Limited to authorized personnel on a need-to-know basis.
AES-256 for data at rest and in transit (e.g., SSL/TLS).
Firewalls and intrusion detection systems.
To identify and mitigate vulnerabilities.
Protocols for handling data breaches.
Ongoing awareness of security practices.
Ensuring processors meet equivalent standards.
Securing data centers against unauthorized access.
Plans to ensure Service availability.
Adherence to international security standards.
Despite these measures, no system is fully secure. We strive to protect your data, but we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Recognize your device and preferences.
- Analyze Website/Service usage.
- Deliver tailored content or ads.
You can manage cookie settings via your browser’s “Help” section or opt out of analytics tracking (e.g., Google Analytics Opt-out Browser Add-on). We do not respond to Do Not Track (DNT) signals but offer opt-out options for tailored advertising.
Third-Party Links and Services
The Website/Service may link to third-party services (e.g., integrations). These are governed by their privacy policies, and Workhall is not responsible for their practices. Review their policies before use.
Grievance Officer
For concerns, complaints, or to exercise your rights, contact:
Level 2, #185, 3rd Main Road, Natesa Nagar, Virugambakkam, Chennai – 600092, Tamil Nadu, India
Write to us to access, correct, delete, restrict or port your data, or to withdraw consent.
Changes to This Policy
We may update this Policy to reflect legal, operational, or technological changes. Material changes will be notified via email or the Service/Website, with continued use indicating acceptance.